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Pre-orders and redirects: never send stock to the wrong address

20 October 2026 · 1 min read · Flipdesk team

Pre-orders can be weeks or months away, and it's easy to forget which address one was going to. By the time the dispatch email arrives, it may be too late to redirect it.

Set your home address once

Add your home address in Settings. Flipdesk compares every order's delivery address with it: postcode, house number and street. If any of them differ, the order is flagged with “Check redirect”.

When it's dispatched, it gets louder

If a flagged order is dispatched and still isn't coming home, the flag becomes “Dispatched: redirect now” and shows on your dashboard, so you can redirect with the courier while there's still time.

Done or not needed

Once you've redirected it, mark it done. If it's meant to go somewhere else, mark it as not needed and it stays quiet.

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