The deal, in plain English.

These terms are an agreement between you and [your company or trading name] (“we”, “us”), [registered address]. By creating an account or using Flipdesk, you agree to them. Please also read our privacy notice.

Flipdesk is a tool for running a reselling business. If you use it for a business, these terms apply to that business, and you confirm you can agree to them on its behalf.

While your trial or subscription is active, we give you a personal, non-exclusive, non-transferable licence to use Flipdesk for your own reselling business. Flipdesk itself (the software, design, logo and content) stays ours. You get the right to use it, not ownership of it.

• One account per person. Don't share your login. Each person who needs access should have their own account.
• Your business only. You can't resell, rent out or provide Flipdesk to others as a service.
• No copying or taking apart. Don't copy, reverse-engineer or scrape Flipdesk, or try to get around its limits or security.

The licence ends when your subscription ends, or if we end it under the “Suspension and closing accounts” section below.

• New accounts get a 7-day free trial with full access. No card is needed.
• One free trial per person and per business.
• When the trial ends, choose monthly or annual to keep using Flipdesk. If you don't, your data is kept so you can pick up where you left off, and you can still export or delete it.

• Flipdesk Pro costs £12.99 a month, or £116.91 a year on the annual plan (3 months free). Prices include VAT where it applies.
• You pay in advance for each month or year. Your plan renews automatically at the end of each period until you cancel.
• If you choose a plan during your trial, your first payment is taken when the trial ends, so you don't lose any trial days.
• If we change our prices, we'll tell you at least 30 days before your next renewal. The new price applies from that renewal, and you can cancel before it.
• If a payment fails, we'll let you know and try again. If it still can't be taken, your plan may be paused until it's paid.

• Cancel any time in Settings → Plan and billing. You keep access until the end of the period you've paid for, and you won't be charged again.
• 14-day cooling off: if you're a consumer, you can cancel within 14 days of your first payment and get a full refund.
• Otherwise, payments aren't refunded for part-used periods, except where the law says they must be or we've made a mistake.

• Your data is yours. You keep all rights to the records you add and the information you connect.
• You let us store and process it only to run Flipdesk for you, as described in the privacy notice.
• You can export it as CSV, or delete it, at any time from Settings.
• You're responsible for having the right to connect the inboxes and accounts you add, and for keeping your login safe.

Please don't use Flipdesk to:

• break the law, or any marketplace's or courier's rules;
• store or process other people's data without the right to;
• upload anything harmful, or try to disrupt, overload or break into Flipdesk or other users' accounts;
• run automated tools against Flipdesk beyond its normal features.

• Flipdesk connects to services such as eBay, your email provider, couriers and price sources. Their own terms apply to your use of them. Flipdesk isn't affiliated with or endorsed by them.
• We can't control those services. If one changes or stops working, the matching Flipdesk feature may change or stop too.
• Values, fees and profit figures are estimates based on the information available. They're there to help you decide, not as financial or tax advice. Check anything important, and speak to an accountant about your tax.

We work hard to keep Flipdesk available, accurate and secure, but we can't promise it will never be interrupted or contain mistakes. We may improve, change or remove features over time. If we make a change that significantly reduces what your paid plan includes, we'll tell you, and you can cancel and get a refund for any unused time.

• Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. If you're a consumer, your legal rights aren't affected.
• Otherwise, we aren't liable for lost profits, lost sales, lost business opportunities, or losses we couldn't reasonably have foreseen.
• Our total liability to a business customer is limited to the amount it paid us in the 12 months before the problem happened.

• You can delete your account at any time in Settings.
• We may suspend or close an account that seriously or repeatedly breaks these terms, puts others at risk, or isn't paid. Where we reasonably can, we'll warn you first and give you time to export your data.

We may update these terms as Flipdesk grows. If a change matters, we'll tell you at least 30 days before it applies. If you don't agree, you can cancel before then.

These terms are governed by the law of England and Wales, and disputes go to its courts. If you're a consumer living elsewhere in the UK, you can also bring a claim in your local courts.

Questions about these terms: support@flip-desk.app, or use the contact form.